Refund policy
Return Policy
We want you to love your purchase! If something isn’t right, here’s how we can help:
Eligibility
- Returns are accepted within 14 days of delivery for items that are unopened, unused, and in their original packaging.
- For safety reasons, opened drink powders cannot be returned.
Non-Returnable Items
- Opened or partially used products.
- Items marked as final sale.
Defective or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery. We’ll cover return shipping and send a free replacement or issue a full refund.
How to Start a Return
- Email us at support@eatgoodnighthoney.com with your order number and reason for return.
- We’ll provide instructions and a return address.
- Ship the item back using the provided details.
Refunds
- Refunds are issued to your original payment method within 5 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable, except for defective or incorrect items.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.